- The Massachusetts Emergency Management Association took to Twitter to inform people to text their loved ones, rather than call, because it took up less bandwidth and had a better chance for the communication to go through.
- Tufts Medical Center used Twitter to update its patient count and inform potential patients not involved in the Marathon incident to enter through the ER entrance if they needed care.
- The Boston Globe temporarily converted its website’s homepage into a live blog that pulled and posted Tweets from Boston authorities, news outlets and citizens.
- Boston police used Twitter to inform followers that they were stabilizing the situation, checking packages and to help calm nerves.
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